首頁(yè)>>廠商>>錄音監(jiān)控產(chǎn)品廠商>>CyberTech

[英文]CyberTech與Teleopti結(jié)為合作伙伴
CyberTech Expands Open Contact Centre Optimisation Strategy With New Teleopti Workforce Management Partnership

2011/01/13

WFM Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite

CyberTech, the world’s fastest-growing and one of the largest call recording providers, has announced a partnership with Teleopti, the leading provider of solutions for strategic Workforce Management (WFM), thereby expanding its ever-growing base of best of breed contact centre solution vendors. Teleopti joins other award-winning providers of communications platforms and speech analytics software.

CyberTech’s innovative approach meets the needs of organisations using mix and max, best of breed contact centre solutions. This makes it easy to upgrade or replace obsolete components, including recording systems and WFM software when required, delivering significant advantages over closed, single-vendor proprietary environments. CyberTech has developed an open application strategy to address such needs by surrounding its highly secure voice and data recording system with the industry’s best complementary solutions. Teleopti is the next important component that rounds out this flexible approach to contact centre optimisation.

“We are delighted to add Teleopti to our application suite of contact centre solutions,” said Cromwell Fraser, Director of Product Market Management at CyberTech International. “Their WFM software is an ideal match with our recording systems and we share a similar culture and reseller distribution strategy. Together we believe we can provide a wider portfolio of solutions to clients whilst expanding our growing global industry footprint.”

CTI論壇報(bào)道

恒訊通科技獲得Cybertech的代理權(quán) 2010-11-05

CyberTech借新的印度辦事處擴(kuò)大業(yè)務(wù) 2010-10-27

[英文]CyberTech介紹業(yè)界首個(gè)可無(wú)限可擴(kuò)充性呼叫錄音軟件 2010-10-27

熱點(diǎn)專題: 呼叫中心
分類信息: 呼叫中心_與_國(guó)外動(dòng)態(tài) 呼叫中心_與_企業(yè) 呼叫中心_與_錄音技術(shù) 呼叫中心_與_呼叫中心排班技術(shù)
醴陵市| 清徐县| 武安市| 蒲城县| 正宁县| 杭州市| 民丰县| 彰化县| 呼和浩特市| 临颍县| 略阳县| 庄浪县| 安徽省| 时尚| 陇川县| 新泰市| 湛江市| 德钦县| 元氏县| 庆元县| 微博| 彩票| 阳朔县| 红安县| 丹阳市| 洛浦县| 慈溪市| 延津县| 来安县| 永修县| 丰顺县| 海丰县| 博客| 内乡县| 武平县| 丰镇市| 秦安县| 长丰县| 远安县| 新野县| 龙口市|