Multithreading is one of the very interesting subjects of programming; end users know it as the reason that keeps their computers highly responsive, and developers use it as one of the techniques to improve the performance of the products that they are developing.
Responses to “Multithreading in IVR Development”
2.KO says:
October 28, 2010 at 2:34 pm
There is a case study that talks to some of the benefits that you mention. Check out http://tinyurl.com/callcenter-casestudy. To give you an idea, a large call center was able to reduce code lines (and therefore time and costs) by 50% using multithreading to develop their dialer application.

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